Before your carpet is cleaned please remove breakables and items from tables and other furniture that will be moved by our crew. Remove all small items such as boxes, magazines, shoes, etc. in the areas to be cleaned. Also, arrange for pets and children to be away from the area where we are cleaning.

STEP1 Pre Inspection
Every great carpet cleaning experience starts with a proper pre-inspection. Our service technician will inspect your particular areas of concern as well as noting carpet construction and soiling conditions. He will also advise you of any possible permanent staining.

STEP2 Furniture Moving
 Chairs and tables will be carefully moved. Larger pieces, beds and dressers are left in place under our regular pricing structure. Furniture will be protected with disposable blocks and tabs.

STEP3 Pre-spray & Pre-spot
Traffic areas and spots are pretreated for more effective soil and spot removal.

STEP4 Pre-Groom
Your carpet will be pre-groomed with a carpet groomer or rotary cleaning machine (depending on soil level) to further loosen traffic area soil.

STEP5  Extract & Rinse
Once the soil has been loosened, our state-of-the-art hot water extraction process will thoroughly flush the carpet pile. Pressure and heat are regulated so that carpet is not over-wet. We clean with water temperature between 125 °F - 190 °F.

STEP6 Neutralize
Every carpet that we clean is pH balanced so that there is no sticky residue left behind. This treatment is used as a rinse or applied after the rinse depending on soiling condition. Improving air quality by removing pollens, dust mites, etc.

STEP7 Postspot Treatment
If any spots are not removed during the cleaning process, specialty spotting techniques are employed. Note: Permanent stains identified by our service technician may not be removed.

STEP8 Post Inspection
Please walk through your home or business to inspect our work. Let us know that you are pleased by signing our service receipt.